Information

Check-in/out

Check-in Time: 2pm to 10pm

– we strongly suggest guest to advise us their arrival time, or to contact us 416 898 9282 or email for any delay, please remember our front desk close at 10 PM.
– $20 late fee will apply for after hour check-in.
– For early check-out procedure, please ask Front desk while check-in.

Check-out Time: 11am

– $10/hour will apply for late check out (maximum 2 hours), a full day rate fee will apply for over 2 hours of room occupancy.
– For early check out please speak to Front desk
– Guest must be out of room with belongings by check-out time
– Please ask for luggage storage facilities $5/suitcase per day

Reservation

We would be delighted to take your reservation by phone or email.

Reservation: 416-898-9282
Office: 416-972-1469
For emergency only: 416-225-7884
Email: torontoguesthouse@hotmail.com

We require a credit card(VISA or Mastercard only) for your booking, but payment can be made in cash (Canadian dollars only), and credit card upon check-in.
** 5% service charge will apply for credit card use.

Payment

  • Method of payment : Cash, Debit (canadian bank only) , VISA, MASTER CARD
  • We do not accept third party credit card. Canadian bank debit card accepted.
  • Payment in advance upon check-in
  • All rates in Canadian Dollars and 13% Taxes will be applicable
  • Room rates designed by occupancy basis, additional fee will apply for extra person
  • No refund would be made once guaranteed booking made

Cancellation Policy

  • Cancellation on a guaranteed booking, no refund would be made.
  • Full charge will apply for no show.
  • A minimum of one day charge will apply for any cancellation within two weeks (14 days) prior to the check-in date.
  • No charges for any cancellation made 15 days prior to your first day of stay.
  • We can only accept cancellation by email only.
  • Cancellation policy varies upon seasonality and availability. Please consult with us for further details.
  • Booking made by third party, we advise guest to contact them (third party) directly for any cancellation or any modification.
  • Guests are welcome to contact us for any other inquiries or assistance.

Luggage Service

  • Luggage can be kept after check-out.
  • There will be a daily charge of $5 for 1 peace of luggage

Other

  • We offer private room with private keys (Lost Keys fee $25 will apply)
  • No restriction for late in and out
  • Please ask front desk for parking assistance
  • Coin Laundry. For more information, click here